Global Support & Service
Care21 works with certified technical support engineers from across the globe to support your network needs. Care21's integrated global supply and support value chain offers a 24x7x365 service and support to keep your network up and running.
Global Support 24x7x365
Our technical support engineers, backed by ISO9001:2008 and TL9000 certified quality management systems, offer personalised support to solve your most complex network issues step-by-step from order and delivery to ongoing management. Care21's engineers offer complete design-through-deployment solution support at no extra cost.
Standard One-Year Warranty
All pre-owned equipment sold by Care21 includes a standard one-year, advanced replacement warranty. At Care21, customers come first, and with our responsive account managers and expert technical support, we can quickly help you find the solution you need. Read more here.
End of Life / End of Sale Support
Care21 offers a premium support product, offering comprehensive coverage for current and multi-generation (EOS and EOL) network equipment fulfilment and management. Not only does this enable customers to save on hardware maintenance, it also extends the life of your equipment, therefore avoiding any costs that would be incurred through replacing equipment.
Looking for 'Green IT'
We provide a tailored service that will match your needs. Read more